Associate Provost and Director of Academic Advising
Quincy University
Quincy, IL
Learn how personal experiences with poverty, belonging, and perseverance shaped one Quincy University leader’s commitment to creating environments where all students can thrive.
RM
Open Doors
Ryan Z. Maltese, Ph.D.
Morgan State University
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Ryan Z. Maltese, Ph.D.
Associate Vice President for Student Success and Retention
Morgan State University
Baltimore, MD
What messages do institutions send students before classes even begin? Morgan State University shares how rethinking onboarding helped foster connection, identity, and possibility.
NC
Open Doors
Dr. Nicole Carr
University of South Alabama
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Dr. Nicole Carr
Associate Vice President for Student Academic Success
University of South Alabama
Mobile, AL
Supporting students starts with supporting staff: the University of South Alabama shares how coaching and emotional intelligence reshaped advising culture across campus.
KR
Open Doors
Kelsey Richardson Blackwell
Augsburg University
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Kelsey Richardson Blackwell
Associate Dean of Advising, Registration & Student Success
Augsburg University
Minneapolis, MN
Augsburg University shares how it rapidly adapted student support during the ICE raids, helping students feel safe, connected, and able to continue their education.
SH
Build Bridges
Susanne Huizing
Southeast Technical College
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Susanne Huizing
Director of Student Success and Co-Curricular Assessment
Southeast Technical College
Sioux Falls, SD
Southeast Technical College reflects on building bridges between students, staff, and community organizations to ensure no student navigates hardship alone.
LO
Build Bridges
Leif Olsen
Iowa State University
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Leif Olsen
Student Success & Retention Specialist
Iowa State University
Ames, IA
Iowa State University shares how its “No Wrong Door” approach helped create a more connected campus where students are met with coordinated, human-centered support at every step.
DM
Build Bridges
Dr. Dawn Matthews
North Carolina Central University
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Dr. Dawn Matthews
Associate Dean, University College
North Carolina Central University
Durham, NC
Learn how North Carolina Central University is using the Community Cultural Wealth model to build more inclusive, student-centered support rooted in the strengths students already possess.
JA
Build Bridges
Dr. Jaime Anzalotta
Miami Dade College
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Dr. Jaime Anzalotta
Vice Provost of Student Affairs and Chief Enrollment Officer
Miami Dade College
Miami, FL
Miami Dade College explores how personal storytelling and human connection can create pathways for students who may feel disconnected from higher education.
Build Bridges
Naomi, Philip, Becca
Onondaga Community College
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Naomi Stewart
Assistant Director for the School of Technology, Engineering, and Computing
Philip Impaglia
Humanities and Social Sciences Major
Becca Seargant
Social Media & Digital Communications Major
Onondaga Community College
Syracuse, NY
At Onondaga Community College, students became co-creators of the support experience—helping redesign outreach, messaging, and engagement strategies to strengthen campus connection.
SF
Lay Foundations
Stephanie Ferguson
St. Louis Community College
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Stephanie Ferguson
Director of Student Success Insights & Programming
St. Louis Community College
St. Louis, MO
At St. Louis Community College, better access to student insights empowered teams across campus to deliver more timely, coordinated, and human-centered support.
SZ
Lay Foundations
Steve Zwilling
Western Carolina University
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Steve Zwilling
Senior Academic Advisor for Campus Partnerships
Western Carolina University
Cullowhee, NC
A closer look at five years of Navigate360 data revealed a cultural shift at Western Carolina University, where faculty increasingly embraced coordinated care and early outreach.
DM
Lay Foundations
Dr. David McCoy
Rocky Vista University
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Dr. David McCoy
Assistant Dean of Student Affairs
Rocky Vista University
Parker, CO
Rocky Vista University shares how steady training, cross-campus collaboration, and early wins helped faculty move from skepticism to advocacy in building a stronger culture of student support.
AB
Lay Foundations
Adrienne Bentz
Texas A&M University
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Adrienne Bentz
Director, Office for Student Success
Texas A&M University
College Station, TX
Learn how Texas A&M University built a culture of student partnership around Navigate360—so impactful that one student returned after graduation to join the team full-time.